Ques : Can I request for wake up calls?

Ans : Make your way out of bed with our timely wake-up call. Please press service key “1” for assistance. 

Ques : How can I talk to the Duty Manager?

Ans : Please dial service key “1” for assistance. 

Can I request housekeeping?

Ans : Housekeeping services are available.  Please press the service key “1” for assistance. 

Ques : Do you have WIFI?

Ans : Stay connected during your stay with 40MB bandwidth internet service provided throughout our guestrooms and public areas. Please log-in with your username and password provided at check-in. 

Ques : Can I store my bag?

Ans : Yes, we do offer luggage storage free of charge. Our hotel reserves to right to deny storage of oversized and suspicious items. 

Ques : Do you offer parking slot for hotel guests?   

Ans : Yes, however parking space is subject to availability. Registered hotel guests are entitled to one (1) complimentary parking slot per room. 

Ques : Do you offer accommodation for the physically challenged?

Ans : Yes, we have PWD rooms specially available for senior citizens and persons with disabilities.  

Ques : What is your linen & damage Policy?

Ans : Please note that additional charges are applicable for linen stains and other cleaning or damages caused intentionally or unintentionally. Penalties vary depending on the extent and severity of the damage. These include, but are not limited to, cleaning, repair, or replacement charges for stained walls, vomit, blood and food stain on linens, and broken furniture and fittings. The exact cost will be determined on a case-by-case basis by the Manager in charge. 

Ques : What is your smoking policy?

Ans : Healthier. Happier. Fresher. Our Hotel is committed to catering to the needs of all guests. A designated smoking area is located on the 2nd floor for your convenience. However, usage of shisha, cigarettes, vape pens, and e-cigarettes is prohibited in all guest rooms. A fee will be fined to your account if a smoking incident occurs in your room during your stay.